Privacy Policy

Last updated: 20th November 2025

At Tai-Yo (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or make a purchase from us.

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1. Information We Collect

We may collect:

• Your name, email, phone number, and address

• Order details and payment information (processed securely by third-party providers)

• Website usage data such as IP address and pages visited

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Contact you about your order or customer service enquiries

• Improve our website and services

• Send marketing emails if you choose to subscribe

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3. How We Share Your Information

We only share your information with trusted service providers, such as:

• Payment processors

• Delivery couriers

• Website hosting and analytics tools

We do not sell your personal information.

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4. Cookies

We use cookies to improve your browsing and shopping experience. You can control cookie settings through your browser.

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5. Data Protection

We take reasonable steps to keep your information secure. However, no online system is completely risk-free.

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6. Your Rights

You may request to access, update, or delete your personal data at any time.

To contact us, email: info@tai-yo.co.uk

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

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Contact Us

If you have any questions, please email:

📧 info@tai-yo.co.uk

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.

To learn more about this, check out our article “Creating a Privacy Policy”.